Return & Refund Policy

Exchange and return policy:

You can exchange the product in the following cases:
1- Damaged or non-working electronic products
2- The product exchange is accepted if the product shown in the picture does not match the product sent.

(You can get a purchase coupon for the value of the product and buy any other product from our website)

Note: There is a refund for the amount paid.
The customer can request an exchange for another product without any defects in the product, but the customer must pay the full delivery fees and any other fees (for example: sports equipment installation fees)

- The product must be in its original condition with all labels.
You cannot exchange in the following cases:
- If the basic exchange period (30 days from the date of receipt) is exceeded
- If the product is not in its original condition or the labels are damaged and not in its original condition

Warranty policy:

. All our electronic devices have a warranty
1- Replacement for 7 days from the date of purchase in the event of any manufacturing defects
2- A repair warranty is available on most of our electronic devices and we advertise it on our website.

• The warranty period is:

Three months
Six months
One year

Depending on the product, it is from the date of purchase and includes repairing the device in the event that it is not broken or misused by the customer.

The repair period will be 15 days from the date of receipt of the device from the customer
The customer must bring the product to the company's headquarters to the after-sales department, whether the request is for maintenance or replacement.

In the event that the customer does not wish to bring the product to the company's headquarters, we coordinate with one of the delivery companies, and the customer must pay the full fees.

Replacement warranty:

The product is replaced only once during the warranty period according to the customer's decision for a period of one or two years.

This service is an alternative service for a certain quantity of electronic devices and is either mentioned on the site or provided to the customer by the sales team.

The additional replacement warranty period for which the customer pays the fees according to the announcement or by the customer's knowledge from the sales department.

It is one or two years according to the product and according to the customer's request and includes replacing the device in the event that there is no breakage or misuse by the customer and once during the warranty period